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Customer Service

Exchange/Return Policy

We are happy to exchange any product that is in new (unused) condition. Perhaps you'd like a different size or color. You may also change styles and pay the difference for the new item. Just mail them back to us, with a note about what you need inside the box and $10.00 to ship them back to you. Please include your telephone number so that we may call you with any questions we have and we will send them back to you ASAP. No cash refunds are given. In the case of a return, we will issue a credit for the value of the purchased items (not the shipping cost) and it is good for 12 months from the date of issue. 

Guarantee

All of our leather products are machine washable with a gentle soap and come with a one year quality guarantee for defects in workmanship or materials. Just mail them back to us, with a note about what you need inside the box, including your telephone number. We will repair or replace the item and send them back to you right away.

Wash/Care & Fitting Information

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